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Please note that we are currently only accepting telehealth services.

Face-to-face sessions will be conducted in Sydney on Mondays and Tuesdays at our centrally located office in Martin Place and in Bowral on Wednesdays and Thursdays at Springetts Arcade.

To receive a Medicare rebate under the Better Access Initiative, you must be referred by an appropriate medical practitioner (GP or Psychiatrist). You are entitled to up to 20 individual sessions in a calendar year. A referral is for a maximum of six sessions. Your referring doctor will assess your progress after the first six sessions and determine whether further sessions are required. Please note that we are not a bulk billing practice. With a valid referral, a Medicare rebate of $88.25 will be claimed and deposited into your bank account after your appointment.

Telehealth/Online Counselling & Coaching sessions
are held using Zoom. You will receive a video link in your pre-appointment reminder via SMS. All you need is an internet connection, however we do recommend using Google Chrome for your video appointment for improved connectivity. Telehealth appointments are eligible to see receive a Medicare rebate.
 
Telehealth services with a Psychologist are now available under Medicare. To be eligible to receive these services you must: have an eligible mental health condition and a referral from a GP or psychiatrist and not be a patient of an emergency department or admitted to hospital at the time of the service. You may still access online counselling without the Medicare rebate if you do not meet these criteria, for the full fee. Please check with your private health insurance for rebate eligibility.

Fees for Counselling Services

Please note that our session fees are below the recommended schedule of fees as listed by The Australian Psychological Society of $267 per 60 minutes.

  • Individual Counselling sessions – $210 per 60 minutes
  • Resilience Coaching – $250 per 60 minutes (this includes access to an online assessment report and video tutorials).
Prior to your Counselling appointment, we will require you to complete both a Client Questionnaire and acknowledge our Confidentiality and Cancellations Policy.  If you are booking your first appointment with us, the guidance for completing these documents will be emailed to you prior to your appointment. Please note there is a 24-hr Cancellation policy. If sessions are cancelled less than 24-hrs in advance a fee equivalent to 50% of your session fee is required.

If You Need Urgent Help

  • The service offered by Aware Psychology and Coaching is not an acute service. In cases of emergency in Australia, please contact public emergency services immediately by dialling “000” by telephone. We are not responsible for any loss, damage, cost, expense, action, claim, demand, proceeding, injury or liability suffered by any person as a result of a failure by that person or any other person to contact public emergency services.
  • If you are thinking about suicide, if you are considering taking actions that may cause harm to you or to others, if you feel that you or any other person may be in any danger, or if you have any medical emergency, you must immediately “000” and notify the relevant authorities. If you are in Australia you can also contact Lifeline 24 hours a day on 13 11 14

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